Are you a kid or an adult funky? Just mute the people who piss you off. Harrassing back is a teenage-thing. Just smile back or ignore them and you will have more fun.
Also your thinking "So it's okay to harass people but not okay to harass back?? If you don't want to be treated that way, don't treat others like that in the first place."....
Sure priv.paula may not acted according to the rules, but you awell not. Your ban -, atleast i think, but i didnt caused it and im not involved and didnt read any chathistory - got speaken out probably because you wrote immediately "bitch boi" in our shoutbox back to his report + your chathistory.
Also chathistory just tells half of the story. Either or could be the starter via VoiceChat, may he played badly and you laughed. Sure enough he may get toxic back. Just an example.